Last updated: 15th February 2026
These Terms & Conditions apply to the purchase, sale, advertising, and transfer of private (personalised or cherished) vehicle registration marks through The Plate Barn (“we”, “us”, “our”).
These Terms do not apply to the manufacture or supply of physical number plates, which are governed by separate Physical Number Plate Terms & Conditions.
We act as a seller of registrations owned by us and/or as an agent or broker advertising registrations owned by third parties. We are not affiliated with the Driver and Vehicle Licensing Agency (DVLA) and cannot control DVLA decisions or processing times.
All enquiries and orders are subject to availability and price confirmation. A contract is formed only once we confirm acceptance in writing. If a registration becomes unavailable prior to acceptance, our liability is limited to refunding any sums paid.
Prices include or exclude VAT as stated. DVLA fees may apply depending on whether a registration is transferred or retained. Full payment or an agreed deposit may be required before work begins.
Private registrations are classed as bespoke services. Once we have secured the registration, instructed a seller, or commenced DVLA processing, orders are non-refundable, including deposits. Where a registration becomes unavailable due to circumstances beyond our control, we will offer a refund or assistance in selecting an alternative registration.
Timescales depend on DVLA processing, documentation accuracy, and whether the registration is held on a vehicle or certificate. Registrations must not be displayed until DVLA confirmation is received.
You agree to provide accurate information, comply with DVLA requirements, ensure vehicle eligibility, and notify your insurer of any registration changes. Delays caused by incorrect or incomplete information are the customer’s responsibility.
Sellers confirm they are the legal owner or authorised agent of the registration. Once a sale price is accepted, the seller is legally obliged to complete the transaction. Seller withdrawals or failures to complete may result in administration or loss-recovery fees as outlined in separate Seller Terms.
We are not liable for DVLA refusal or delay, buyer or seller default, or third-party errors. Our total liability is limited to the amount paid to us for the affected service.
We reserve the right to refuse or cancel transactions where fraud, misuse, or unlawful activity is suspected.
These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.